CloserIQ

MARCH 20, 2019

6 Tips for Improving Your Sales Team’s Customer Service Skills. One thing that nearly every sales team needs to prioritize is constantly improving their customer service skills. Of course, every team understands that its customer service is the voice and face for its clients. Featured Article.

Hiring 56

Hiring Salary Negotiation Face-to-face 56

Highspot

OCTOBER 23, 2023

Customer engagement: Maintain active engagement channels. Whether it’s chatbots that provide instant answers, customer service teams that address more complex queries, or community managers that foster discussions, the key is to be present and responsive. Pre-orders topped 1 million units the first weekend.

Negotiation 59

Negotiation Scale Social Media Webinar Metrics 59

SBI

SEPTEMBER 4, 2012

During the whole of the ‘90s and between 2002-2007 most sales organizations benefited from high demand for their products and services. Reps who are great at relationship management, customer service, problem solving, and client retention are not necessarily successful hunters. They simply never had to learn how.

Revenue 101

Revenue Handbook Face-to-face Penetration 101