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What Air Crash Investigations Didn't Tell You About QF32 (Airbus A380)

Tony Hughes

FEBRUARY 28, 2018

This is an unlikely but true story about iconic brands being protected by an amazing airline captain , the power of social media, and how to create customer-centric culture. The ATSB (Australian Transport Safety Bureau) published their final report in June 2013, and Air Crash Investigations released their documentary in February 2014.

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The Proven Process for Developing a Go-to-Market Strategy [+Templates]

Hubspot Sales

AUGUST 21, 2023

When your customer has reached this stage, they should be delighted with a painless onboarding process and friendly customer service options. After that, your customer should ideally turn into a promoter. They bring you more customers, keeping the flywheel going and enabling you to grow better.

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