Customer Lifecycle: How to Make Upsells and Renewals a No-Brainer [+Action Tips]
Zoominfo
JANUARY 11, 2021
For instance, when they buy their first product from you, make sure they can easily share feedback on their experience (and make sure you ask for it!). If they sign up for blog updates or your newsletter, drop them into your email sequence and keep the conversation going. Ask them to follow you on social media.
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