Remove Advertising Remove Channels Remove Loyalty Remove Outside Sales
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What Is the Real ROI of a Customer?

SugarCRM

Your customers expect the best across every touchpoint of the buying cycle, from personalization to support channels. Consider customer loyalty for a moment. First, you have to understand what drives customer loyalty. In a 2019 study , Gartner found that customer effort is the most significant measure in determining loyalty.

ROI 26
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The Best Sales Glossary for Sellers

Mindtickle

Business Development Representative (BDR) A Business Development Representative (BDR) is a sales professional responsible for prospecting, qualifying, and generating new business opportunities for a company. BANT BANT is an acronym commonly used in sales to qualify and assess potential leads or prospects.