Remove Advertising Remove Customer Service Remove Marketing Remove Smart Company
article thumbnail

PODCAST 115: Improving Customer Experience: Your Magic Key to Success with Leah Chaney

Sales Hacker

But taking it back a step at how you get there, first, you have to look at the fact that customer success has evolved. Just like marketing, when you used to say “marketing” to someone, you would picture somebody doing advertising, right? And so, basically, that is the journey that most companies have.