Article Channels Customer Service Skype 
Lessonly
JANUARY 24, 2020
The theme of adding practice to my life came through many channels in 2019, but the one that was the brightest and most persistent was with Lessonly. On Customer Service Teams. The life of a customer service rep, every day, every ticket is something new. It’s called practice. Adding Practice To My Life.
Smooth Sale
NOVEMBER 19, 2021
Use Good Channels Of Communication . In many firms, individual teams use their channels, and people within those teams prefer alternative technology. If you decide that email, Skype, and Slack will be your primary means of written contact, let everyone know. . That’s fantastic! It can become a nightmare!
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LeadFuze
DECEMBER 31, 2021
Some brands have been successful with Facebook chatbots to handle customer service, which allows them to cut costs. When you are at your computer, people might have questions about the product or service that they can’t find answers to. 63% of customers are more likely to come back when they have the option for live chat.
Lessonly
MARCH 11, 2020
Leverage systems like Zoom, Webex, or Skype. Programs like Skype or Slack promote asynchronous discussions. Turn to your training software for practice scenarios, or leverage video recording with Slack or Skype. It’s important to get your teammates in a live environment, even if it’s digital.
Keith Rosen
SEPTEMBER 9, 2017
Through your assistant, your mobile, a text, your office number, horse and buggy, pager, homing pigeon, snail mail, email, Skype, InMail, Morse code or telegraph? (If If they can’t commit to a scheduled time to reconnect, this question interjects humor, while identifying their preferred channel of communication.).
Lessonly
JUNE 11, 2020
Understanding new changes, airing concerns, or sharing new findings from customer interactions or complaints can all be channeled through meetings. Google Hangouts, Skype, and Zoom make video calls much easier to conduct—and allow for numerous members to join in the call, often without too many limitations.
Apptivo
JUNE 22, 2023
Customer data such as purchase history, preferences, and ongoing service agreements can be saved by the company. With this knowledge, the sales team may provide proactive customer service and find chances for upselling or cross-selling, resulting in increased income.
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