What is Inside Sales? Everything You Need to Know
Gong.io
JULY 11, 2022
Inside sales (sometimes called remote sales or remote selling) is often the primary sales model for B2B, SaaS, tech, and certain high-ticket B2C sales teams. Inside sales teams use phone, email, video, and social media messaging to sell to potential customers. . Note that CSMs are not Customer Service advisors.
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