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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Most sales training focuses on prospecting , lead nurturing, and closing techniques. In other words, the things a sales rep needs to know to attract new customers. You’re a salesperson, which means your primary job is to meet with prospects and close deals. But what should a seller do after securing a new buyer?

article thumbnail

A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Most sales training focuses on prospecting , lead nurturing, and closing techniques. In other words, the things a sales rep needs to know to attract new customers. You’re a salesperson, which means your primary job is to meet with prospects and close deals. Reputation does matter in sales.