Nutshell

DECEMBER 21, 2022

Smart salespeople know that the initial sale is small potatoes compared to the numerous sales they can make in the future if they learn to retain their current customers. So today, we’re diving deep into the world of customer retention. 67% more according to recent research. How much more?

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Retention Outsourcing Services Buyer Customer 71

Nutshell

OCTOBER 7, 2020

Smart salespeople know that the initial sale is small potatoes compared to the numerous sales they can make in the future if they learn to retain their current customers. So today, we’re diving deep into the world of customer retention. Customer Retention: A Definition. Customer Retention = More Revenue.

Retention 71

Retention Outsourcing Services Buyer Customer 71

Babette Ten Haken

APRIL 17, 2019

Because they run your post-sale universe. When I was an outside sales rep, I spent at least four months correcting a billing nightmare. Let alone your clients’ organizations? First, figure out just who these left brain thinkers are, in your organization. Find out more right here. is available on Amazon.com. Contact her here.

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Meeting Ideal Customer Profile SME Churn 75