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Customer Experience Management: An Exclusive Interview with Micah Solomon

SugarCRM

So, when SugarCRM sat down to learn about customer experience management from Micah Solomon, renowned customer service and CX expert, author, keynote speaker, and webinar host to delve into his customer-centric brain ahead of his upcoming webinar series with Sugar. . When he talks, businesses stop and listen. Tell us more about this and why.

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Rethinking the Value of Customer Service

SugarCRM

Customer service technology plays an equally critical role in the customer journey as sales software and marketing tools. Pulling from this bank of data, the system should then surface the right insights within the context of current interactions. Technology Unites Experiences. No-Touch Information Management. Closing Thoughts.

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5 Ways to Increase Revenue With CRM Software

SugarCRM

From reducing training time to promoting job efficiency, that can mean a substantial increase in employee productivity across numerous departments. That means money in the bank sooner and more cash flow is available. Contact us online or give us a call to learn more about how SugarCRM can help you drive revenue.

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