SugarCRM

AUGUST 19, 2020

So, when SugarCRM sat down to learn about customer experience management from Micah Solomon, renowned customer service and CX expert, author, keynote speaker, and webinar host to delve into his customer-centric brain ahead of his upcoming webinar series with Sugar. . When he talks, businesses stop and listen. Tell us more about this and why.

Customer 48

Customer Webinar Metrics Customer Service SugarCRM 48

SugarCRM

AUGUST 14, 2019

Zog Energy needed a CRM system fully attuned to the needs of the energy industry, but didn’t want to break the bank. “We Zog Energy utilized the Sugar University, alongside Online Training from Enable, as well as leveraging the internal knowledge base. So when it came time to choose a CRM to enable that goal, they chose Enable.

Energy 24

Energy CRM Customer SugarCRM 24

SugarCRM

JUNE 22, 2020

Have you ever tried to run a marathon with no training? Marketing automation is an investment that when used properly, doesn’t have to break the bank. The post Don’t Fall Victim to these Rookie Marketing Automation Mistakes appeared first on SugarCRM. What about with no carbs and hydration beforehand?

Marketing 26

Marketing SugarCRM Lead Rank Lead Scoring 26

SugarCRM

AUGUST 15, 2019

USAA, which stands for United Services Automobile Association, has spent a solid decade at the top of the NPS benchmarks list for three different industries: auto insurance, banking and home and contents insurance. It would be easy to assume that USAA’s success is based solely on heavy lifting in areas like hiring and training.

Customer Service 20

Customer Service Company Customer Insurance 20

SugarCRM

DECEMBER 23, 2021

Pulling from this bank of data, the system should then surface the right insights within the context of current interactions. Doing so could incentivize employees to provide a good experience, boost relevant training, and create an overall corporate culture of empowerment. No-Touch Information Management. Closing Thoughts.

Customer Service 48

Customer Service Lead Rank Lead Scoring Customer 48

SugarCRM

SEPTEMBER 3, 2020

From reducing training time to promoting job efficiency, that can mean a substantial increase in employee productivity across numerous departments. That means money in the bank sooner and more cash flow is available. Contact us online or give us a call to learn more about how SugarCRM can help you drive revenue.

CRM 55

CRM Revenue Software Software 55