Increase Sales

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The Economic Collision of Customer Service and Social Media

Increase Sales

The customer has evolved from being King or Queen to being an Internet socially connected King or Queen. No longer must he or she hang on for minutes to speak to your customer service department. Today, social media has expanded communication and has created a very loud and significant economic collision with customer service.

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Staying Ahead of the Sales Clock by Aaron Tolson

Increase Sales

Although they would like to spend their time selling, their responsibilities require them to split their time among planning, customer service, order processing, and administration. Aaron was instrumental in a roll-up within Cisco’s channel to create Presidio, Inc, the largest channel partner for Cisco. Schedule Planning.