Churn, Insurance, Sales and SugarCRM

What Is High-Definition Customer Experience (HD-CX)?

SugarCRM

MARCH 30, 2021

With statistics like these, it’s easy to understand why the growth of CRM has exploded among businesses in all types of industries —in particular, manufacturing, finance, insurance, and staffing/recruiting. HD-CX stands for High-Definition Customer Experience, and it’s what SugarCRM sees as the new standard in customer experience (CX).

SugarCRM

SugarCRM Sales Qualified Lead Customer Lead Rank

CRM is the Enabler of Customer Experience

SugarCRM

APRIL 28, 2021

So begins what I believe would be the nightmare of wrangling insurance companies, incessant waiting, securing a replacement rental vehicle, and working with the garage as the non-expert customer to finally receive a repaired car weeks later (if I was lucky). . Customer churn costs each mid-market company an average of $5.5

CRM

CRM Customer Churn Insurance

Sales Pro Central

What Is High-Definition Customer Experience (HD-CX)?

CRM is the Enabler of Customer Experience

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