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26 CRM Techniques and Strategies for Customer Retention

Cience

Your customers are one of your company’s most important assets. Although new sales are important, smart companies also focus on retention. What Is Customer Retention? Customer retention means keeping the clients you already have. You know how hard it is to get new customers. Customer Forums.

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PODCAST 115: Improving Customer Experience: Your Magic Key to Success with Leah Chaney

Sales Hacker

” So, BetterGrowth is an agency here in Portland, Oregon, that myself and my awesome founders, one of which is my wife, work to help companies with their customer success needs. When we started in customer success, back when I was working for a rocket ship out of Austin, Texas, we didn’t even know what to call it.