Remove Customer Service Remove Handbook Remove Retention Remove Sales Management
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15 CRM Statistics You Need to Know

Pipeline

Based on a CRM buyer survey , the top three problems that most companies want to solve from a CRM adoption are contact management (50%), sales management (33%), and lead generation (33%). However, its users aren’t only limited to sales but also to other departments, namely marketing ( 46% ) and customer service (45%).

CRM 52
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CROs: Double Down on Seller Experience to Do More with Less

The Spiff Blog

But here are some resources we recommend checking out to improve performance and rep experience by retooling your comp plans: 6 Signs Your Commission Management Solution is Working Against You. How to Motivate Sales Managers with Compensation Strategy. Creating Compensation Plans for Sales Engineers. About Spiff.

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Growing Revenue: A 3 Step Framework for Acquiring New Business

SBI

Reps who are great at relationship management, customer service, problem solving, and client retention are not necessarily successful hunters. Farming is equivalent to account management and it requires a service mentality. The cover of “New Sales. Reps must proactively hunt for new business.

Revenue 101