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How CX Helps Deliver Market Success for Manufacturers

SugarCRM

And the manufacturing industry, just like all other sectors, has pivoted its businesses to ride out the challenging environment. A new trend toward direct-to-consumer has emerged now that manufacturing companies are shortening their supply chain, emphasizing just-in-time deliveries, and creating value for their customers.

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From Reactive to Proactive: How Organizations are Using AI-Infused CRM to Level-Up CX

SugarCRM

Modern AI CRM solutions that are elevated with AI capabilities help companies to conduct customer behavior analysis and structure that data into appropriate responses that can automatically execute or propose next-step actions to the consumer of the information, namely your team members.