Nutshell

AUGUST 28, 2023

A sales process is a set of repeatable steps that your sales team takes to convert prospects into customers. Building a sales process is absolutely necessary to your company’s success, and is perhaps the most important thing you can do as a sales manager to impact your team’s ability to sell.

Sales Process 118

Sales Process Top of Funnel Outsourcing Services Sales Qualified Lead 118

Highspot

NOVEMBER 1, 2022

Sales training programs have a tendency to sprawl, so we recommend breaking key initiatives down into a simple set of objectives and sales activities reps and frontline managers can narrow in on to make incremental change. To invest in sales coaching, clearly identify what good looks like in sales rep performance.

Strategy 52

Strategy Hiring Sales Methodology Sales Enablement 52

Keith Rosen

MARCH 17, 2020

Now, objectives can be achieved, and the coach can’t be made wrong if the topics discussed weren’t valuable to the coachee! Do they have their notes, call list, objectives and expectations clearly mapped out? Then, managers wonder why their solid B and A players never want to be coached! Here’s the conundrum.

Coaching 83

Coaching Intent Cold Calling Call-back 83

Highspot

MARCH 30, 2021

Sales training programs have a tendency to sprawl, so we recommend breaking key initiatives down into a simple set of objectives and actions reps and frontline managers can narrow in on to make incremental change. More on this strategic approach to sales training can be found in our Definitive Guide to Training and Coaching.

Strategy 69

Strategy Hiring Sales Methodology Sales Enablement 69

Hubspot Sales

JULY 29, 2020

Constantly handling objections is a fact of sales life that's every bit as unavoidable as it is uncomfortable. It's inevitable — engaging in any kind of sales communication means running the risk of getting some grating, potentially overwhelming pushback. Most salespeople are schooled on how to address common sales objections.

Objections 95

Objections Hubspot Call-back Remedy 95

Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started.

Lead Rank 99

Lead Rank Top of Funnel Ideal Customer Profile Sales Qualified Lead 99

Hubspot Sales

JANUARY 5, 2021

That might be revamping their messaging, setting mini-goals they know they can hit for a quick confidence boost, talking to their sales manager, or ramping up their activity. High sales achievers don’t let themselves mentally count a deal as "won" until the prospect has signed the check. They’re paranoid. They're honest.

Face-to-face 142

Face-to-face Remedy Gatekeeper Up-Sell 142