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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Most sales training focuses on prospecting , lead nurturing, and closing techniques. In other words, the things a sales rep needs to know to attract new customers. So today, we’re diving deep into the world of customer retention. But what should a seller do after securing a new buyer?

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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Most sales training focuses on prospecting , lead nurturing, and closing techniques. In other words, the things a sales rep needs to know to attract new customers. So today, we’re diving deep into the world of customer retention. Customer Retention: A Definition. Customer Retention = More Revenue.

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The Best Sales Glossary for Sellers

Mindtickle

ACV helps organizations assess the profitability and long-term worth of their customer relationships, allowing them to make informed decisions regarding customer acquisition, retention strategies, and resource allocation. As the sales landscape evolves, new concepts and buzzwords emerge.