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Top 10 Customer-Centric Field Service metrics: What matters most?

Apptivo

In the context of field service, these metrics are essential tools that allow service providers to monitor daily operations, gain insights into performance, and assess the attainment of predefined goals and objectives. Reducing travel, idle moments, or unproductive intervals for technicians. For more information, go here.

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Sales Recruiting – Build a Sales Farm System

Adaptive Business Services

To remedy this issue, we need to rethink and better coordinate our recruiting practices and the distribution of entry-level sales tasks. This process overvalues subjective measurements, such as pieces of paper and showmanship, and undervalues objective analysis — showcasing the skills needed to be successful in sales.

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