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The ROI for Information Lifecycle Management (ILM)

The ROI Guy

DECEMBER 15, 2005

With consolidation to storage area networks and advances in storage management software packages, the concept of hierarchies and intelligent management like information lifecycle management (ILM) is again at the forefront of storage architecture planning. According to data from Strategic Research Corp. As for ILM adoption, Gartner Inc.

ROI 40
ROI Retention Software Software 40
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Tom Pisello: The ROI Guy: Is Return on Customer (ROC) a good.

The ROI Guy

NOVEMBER 8, 2006

Wednesday, November 08, 2006 Is Return on Customer (ROC) a good business value metric? Most CRM ROI oriented business cases focus too much on the near term, counting only direct “hard&# benefits and ignoring the more important soft benefits that relate to customer satisfaction, retention and lifetime value optimization.

ROI 40
ROI Ideal Customer Profile Social Media Customer 40
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