Customer Experience, “Being Managed Or Handled”
Partners in Excellence
MARCH 7, 2013
At the very end of the year, we found ourselves in the position of needing to buy two more licenses of Office. But, Microsoft had cleverly anticipated the issue, and had an offer “buy Office 2010 in this timeframe and you will be able to get a free upgrade to Office 2013 when it is released.” Customer Retention, A Rant.
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