Jonathan Farrington's Blog ? High Self-Esteem = Reduction in.
Jonathan Farrington
NOVEMBER 9, 2011
High Self-Esteem = Reduction in Conflict = Better Customer Relations = More Profitable Business = “No Brainer!” I was asked the other day by a very good chum, why I write so often about “customer care.” Many complaints arise because staff feel they are expected to do a job without any training. Passing Blame.
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