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How to perform Customer Base Triage and Why It Matters

Babette Ten Haken

Ultimately, customer base triage indicates lack of preventive, predictive and prescriptive strategies and processes to anticipate customer needs. Download this white paper to discover the top 5 negative customer retention scenarios. First, performing customer base triage raises a red flag. is available on Amazon.

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3 Industry40 Soft Skills catalyze Personal Development and Leadership

Babette Ten Haken

The upcoming changes in the ISO 9001:2015 standard for Quality Management Systems mandate a more holistic perspective of how we work. Lead a more collaborative, engaged and profitable workforce relentlessly focused on customer success and customer retention.

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9 Sales Trends to Watch for in 2018

Circleback

A robust data strategy can help businesses make more accurate decisions, enhance efficiency, improve customer service and determine new opportunities. The Marketing C-Suite Will Need to Be Both Tech & Data Savvy. Technological is advancing, and the market is becoming even more customer-centric.

Trends 20
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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

A Vietnamese immigrant, dedicated mother, and seasoned technology executive, Hang Black has an extensive background in engineering, marketing, sales, and entrepreneurship. Melissa Murillo is an award-winning and highly skilled sales leader with over a decade of experience in marketing and business development specializing in the IT channel.

Hiring 130
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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.