Remove 2019 Remove Customer Service Remove Incentives Remove Resources
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Are You Ready to Break the Bias?

Smooth Sale

A 2019 study by incentive solution provider Xactly reported that 86% of women achieved quota, compared to 78% of men. It includes supporting employee resource groups, organizing events, and recruiting employees from underrepresented groups. RESOURCES FOR PERSONAL AND BUSINESS GROWTH: . Celebrate Success!

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Where Will Sales Investments Pay off in 2022?

Sales Hacker

They’re researching business products and services online, purchasing via websites as much as they can, and foregoing interactions with sales representatives whenever possible. In 2019, B2B buyers ranked access to self-service tools as the most important factor in a positive customer experience, according to a survey by B2BecNews.

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The Truth About Gamification (The Good, the Bad, & the Ugly)

Lessonly

This blog post was originally published by SalesHacker in October 2019. The extrinsic motivation of the badges and mayorships only provided a temporary engagement incentive for their users that ultimately wore off. Imagine I’m a new customer service agent. Like I mentioned before, gamification isn’t all doom and gloom.

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How B2B Sales Teams Can Restore Their Pipelines in 2020

Hubspot Sales

According to research conducted by Revenue Grid , before the pandemic only 57 percent of sales reps reported that they expected to fall short on their sales quotas at the end of 2019, with that figure ballooning to a whopping 84 percent by second quarter 2020. Image Source. Image Source.

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Sales Hacker’s Top Sales Trends & Predictions You MUST Be Aware Of In 2018

Sales Hacker

Focus time, budget, and other resources on fostering customer relationships, support, and retention. In summary, the continued evolution of “Sales as a Service” for companies that want the best sales and go-to-market resources but can’t or shouldn’t spend $500K on a CRO.

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Best 150+ Sales Tools: The Complete List for 2023 (Updated)

Sales Hacker Training

Thanks to its centralized tracking, oversight, and learnings, revenue leaders have more insight into how effectively they’re leveraging their team resources and surpassing goals so that they can replicate successful processes. Effort duplication alone can waste resources that could have been used for more deal-closing engagements.