Lessonly

NOVEMBER 11, 2020

One thing though that I have not learned in my time here and could’ve told you coming into this job is that customer service matters. However, before working here, I had no idea how much it matters or why winning in the future will require great service and support. Here’s why customer service training software matters.

Customer Service 26

Customer Service Software Software Training 26

Smooth Sale

JULY 12, 2022

The Worst Possible Customer Service. Client Perspective: Should my attempt to contact the person in charge prove fruitless, likely, I will never fly on that airline again. The Better Customer Service for the Return Flight: The Sales Success Ingredient. Learn more to train teams, and join the advocacy program.

Airlines 78

Airlines Hiring Hotels Customer Service 78

Smooth Sale

JULY 7, 2023

Lack of Consistency : Baggage Checking We planned to carry our luggage onto the plane of a major airline upon leaving for our destination. But on the way back with the same airline, the experiences were different, and the fee was considerable. Learn more to train teams and join the advocacy program.

Airlines 78

Airlines Loyalty Travel Hiring 78

Pointclear

APRIL 19, 2017

Here is what I learned: Jeb Blount – Jeb is the bestselling author of eight books, including " Fanatical Prospecting " , and among the world’s most respected thought leaders on sales, leadership, and customer experience. I travel a ton, and the Southwest Airlines 737 feels like my personal Sales Force One.” Simplified. ” Simplified. ”

Conference 124

Conference Outbound Social Media PointClear 124

Smooth Sale

DECEMBER 18, 2018

Long ago, airlines went out of their way to ensure passenger comfort. Advertising for one airline did preach that it was the best way to fly. Are conversations boastful or an equal give and take? Incorporate the idea of projecting what you preach into sales training for teams. Not the Only Way to Fly. Celebrate Success!

Airlines 60

Airlines Loyalty Hiring Commission 60

Hubspot Sales

MARCH 15, 2019

There's a reason why airlines instruct us to place our own oxygen mask on before helping others: if we don't take care of ourselves, we can't take care of someone else. While a strong sales team is essential for closing the deal, buyers are more likely to self-educate and engage with digital content before conversing with sales.

Outsourcing Services 145

Outsourcing Services Scale Lead Rank Lead Scoring 145

LeveragePoint

SEPTEMBER 21, 2018

A strong Value Proposition supports customer conversations that are account-specific with respect to (i) an account’s identity and business, (ii) its problems and objectives and (iii) the decisions it is considering. At Company XYZ, we were able to improve conversion rates for the average rep by one deal a year.”.

Account Based Marketing 20

Account Based Marketing Account Lead Rank Lead Scoring 20