Airlines Customer Service Face-to-face Insurance 
Engage Selling
APRIL 23, 2013
Note that I said the customers “perception of how they were treated” – not how they were treated. It means that in some, maybe many of those cases, the employees involved actually treated the customers fairly, courteously and tried to do the best they could. Remember, to the customer you are your company.
Engage Selling
APRIL 23, 2013
Note that I said the customers “perception of how they were treated” – not how they were treated. It means that in some, maybe many of those cases, the employees involved actually treated the customers fairly, courteously and tried to do the best they could. Remember, to the customer you are your company.
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