SugarCRM

MAY 24, 2022

Build rapport and culture with quarterly mixers, training, or lunch-and-learns—anything that puts both teams face to face. Answering these questions will most likely drive you to set goals around categories like lead generation, lead conversion, profit margin, annual revenue growth, and customer retention. voice, tone, uniqueness).

Sales Goal 26

Sales Goal Webinar Metrics Top of Funnel Strategy 26

SugarCRM

MARCH 8, 2022

Make sure you communicate in different formats (email, video, intranet site/web page) because people tend to tune out some channels. They also play a huge role in training new team members and ensuring that everyone uses software properly. Additionally, pay attention to training new hires.

CRM 49

CRM How To Decision Maker Channels 49

SugarCRM

AUGUST 15, 2022

ProductLed is a consulting firm that helps train B2B software companies on how to execute product growth strategies—such as launching freemium models or learning how to scale operations on existing products. In sales, there are four fundamental pillars of any business: acquisition, monetization, expansion, and retention.

Scale 26

Scale Gatekeeper Retention Sales Methodology 26

SugarCRM

AUGUST 10, 2021

If the answer consists of a single channel touchpoint, there’s room for improvement. Being available for customers on multiple channels at the same time (messaging, chat, social, email, or voice) lets companies advance customer care cases in a matter of minutes and enables them to efficiently help customers. Customer retention rate.

Customer Service 26

Customer Service Customer Channels Strategy 26