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26 CRM Techniques and Strategies for Customer Retention

Cience

Your customers are one of your company’s most important assets. Although new sales are important, smart companies also focus on retention. Formulating the right customer retention strategies can help you keep the customers you have and reduce churn. The CRM: A Key Customer Retention Tool. Use Automation Tools.

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PODCAST 115: Improving Customer Experience: Your Magic Key to Success with Leah Chaney

Sales Hacker

How to be honest about your churn metrics during COVID [28:29]. LinkedIn Sales Navigator is a relationship-based digital selling tool that is designed to help you do just that. BetterGrowth, to help that along, has created different tools and tricks to do that. Micro-thoughts on the evolution of customer success [07:08].

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The Future of AI for Sales (And How to Prepare for It)

Sales Hacker

I was once asked by a client to explain how we were able to predict churn with higher accuracy. Luckily, AI and automation tools are also great for data entry. RELATED: Sales Automation: 250+ Tools to Turbocharge Your Sales Process. AI can be instrumental in giving reps the tools to say the right thing at the right time.

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Client Onboarding Process: Free Checklist for Service Providers

LeadFuze

The percentage of your customers that leave a recurring revenue model each month and year is called…Churn. Having a detailed client onboarding process is the cornerstone of reducing churn. But a company that gently handles and ensures the success of its clients will get a better result than just losing fewer users.

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