Partners in Excellence

APRIL 18, 2013

I wrote, Customer Retention-Different Approaches , the other day. He reminded me of the terrible difficulty sales people have in retaining and growing business with existing customers, as well as the absence of customer retention strategies in many organizations. It takes a company to retain a customer.

Retention 96

Retention Customer Exercises Customer Service 96

SBI Growth

DECEMBER 26, 2013

In this 2014 edition he predicts that “HR organizations will shift their focus from cost reduction to retention and engagement.” Thanks to the US healthcare laws, people will feel more free to change jobs. His calendar was packed with customer interactions. He said, “40% of my time is spent doing other peoples’ jobs.”

Hiring 282

Hiring SAP Study Retention 282

Alice Heiman

AUGUST 8, 2018

20 percent of customers at a given company are the source of 80 percent of the company’ s profits.” . Recruiting new customers costs five times as much as retaining current customers.”. “It The average customer spends 67 percent more in his or her third year as a customer of your business than in the first year.”.

Customer 122

Customer Referrals Social Media Retention 122

Rob Jolles

MARCH 20, 2023

Listen Here On Apple Podcasts It’s been suggested that an overwhelming amount of customers don’t do any kind of a win/loss analysis. How can companies increase their customer retention. What questions a new sales rep should ask their customers to start the flywheel of the reference selling model.

Ideal Customer Profile 52

Ideal Customer Profile Lead Rank Hiring Sales Qualified Lead 52