Remove Customer Service Remove Energy Remove Inside Sales Remove Loyalty
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The True Value of Exceptional Customer Service & “Moments of Truth”

Jonathan Farrington

We all know that winning business often requires a significant investment in time, resources and energy and that the thrill of the chase is an exciting one. Isn’t it a shame that sometimes the customer, who you worked so hard to win, cancels the order during the initial stages because someone somewhere has let them down?

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CRM Strategy Meets the Demands of Working Remote

SugarCRM

From daily stand-ups to flexible hours to employee gifts designed for the home worker, we are putting a lot of energy into making remote work the new normal. Our customers barely noticed a difference. However, there were challenges along the way, both for many of our customers who were on the same journey and for us.

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Hunters vs. farmer sales models: Find real personas of your sales reps

Salesmate

They build strong customer loyalty and make sure they’re available whenever customers need them. . Farmers drive revenue from the existing clients, sometimes through encouraging upgrades to higher plans of their services. Hence, they focus more on customer retention over acquisition. …and such.

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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. What is your best piece of career advice for women in sales? What would you tell a woman just starting a career in sales?

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Best 150+ Sales Tools: The Complete List for 2023 (Updated)

Sales Hacker Training

You need to know your customers intimately. And then, there are inside sales tools… The human element of sales will never go away — that’s a fact. But here’s another fact: sales is HARD! There are thousands of options when it comes to software for sales that promise to make your life easier as a sales professional.