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How Digital Transformation Enhances CX in the Tourism Industry

SugarCRM

With the travel industry back open for business, many tourism and booking operators are grappling with the seismic customer shifts during the pandemic and the need to provide a frictionless customer experience that delights across all touchpoints. The tourism industry has always had a strong focus on meeting customer needs.

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Benefits Of CRM In Hospitality Industry

Apptivo

Customer service is an important aspect of the hospitality industry. In fact, one can state that customer service is synonymous with the hospitality industry. The hospitality industry is a broader category and it covers important areas like lodging, food and beverages, lodging, travel, and tourism.

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5 Smart Ways To Manage Your Real Estate Leads – Real Estate CRM

Apptivo

Hence, it is essential for the business to ensure that they provide optimized customer service to both parties and attain an amicable deal. According to a study , 42% of property managers prefer adapting to new technologies to keep their properties relevant to today’s market. Best CRM For Financial Services – Finance CRM.