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How Important is Customer Service? Ask Verizon.

Carew International

4 Essential Ingredients for Effective Customer Service. Anyone tempted to downplay the importance of customer service need look no further than the PR nightmare playing out for Verizon Wireless in its handling of a data overage occurrence with the Santa Clara County Fire Department.

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How to Increase Profit Margin: 5 Strategies for Any Business

Hubspot Sales

Every company has its eyes on its bottom line and, in turn, is mindful of its profit margin — the most definitive metric of how successful your sales efforts are, relative to your expenses. Find gaps in your sales process where a disproportionate number of prospects fall off. Ask for your customers' feedback and act on it.

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Are You Ready to Enhance Your Productivity?

Smooth Sale

The insights are essential for business growth and the precursor for successful sales. Nick Rojas, Business Consultant and Writer. Passion is also essential when completing professional goals. In the workplace, passion relates to how excited workers are by challenges. Sales Tips: Ready to Enhance Your Productivity.

Hiring 78
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Why is CRM important? 8 key benefits of CRM software.

Apptivo

Customer relationship management is crucial for any online business. CRM is indispensable for the post-pandemic hybrid work environment where employees from multiple locations would be able to access centralized customer information remotely. A great customer experience. Nurturing leads and identifying prospective customers.

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Best Business Phone Systems: 35+ Tools to Keep You Smilin’ and Dialin’

Sales Hacker

Innovative leaders even know how to find the most affordable services without compromising on quality and customer service. Customer service. This means when a customer calls in, your employees will have immediate access to information from your CRM, allowing them to customize interactions for a better experience.

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