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26 CRM Techniques and Strategies for Customer Retention

Cience

Your customers are one of your company’s most important assets. That’s clear from the amount of time and money businesses spend to acquire new clients. Although new sales are important, smart companies also focus on retention. What Is Customer Retention? You know how hard it is to get new customers.

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Outbound Sales vs. Inbound Sales: How to Win Big With Each Strategy

Crunchbase

It is a customer-focused strategy involving adapting to the buyer’s unique journey. However, the primary difference between outbound and inbound sales for companies is where the lead originated. An inbound sale begins with the prospect reaching out to your company. However, smart companies know the value of each.

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How to Communicate Effectively with Customers: Best Practices

Cincom Smart Selling

Businesses that wish to succeed in the modern economy understand the importance of superior customer communication. Successful interaction with customers can drive business growth, improve customer satisfaction, and strengthen brand loyalty. By making communication a priority, companies see growth across all metrics.

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Top 5 Hiring Trends for 2020!

Pipeliner

In the past 20 years, 60% of successful companies have reported consistently utilizing executive recruiters to identify top talent for their critical hiring needs. Corporate America has fully embraced the wisdom in creating workforces as diverse as the customers they hope to serve. 3. Increased Diversity and Inclusion.

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