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Angry customer? Why that’s actually good news for you

Selling Essentials RapidLearning Center

Is it fun to encounter a customer who’s spitting mad about something you sold them, a late delivery, or an after-sales service failure? What not to do Unfortunately, the same researchers found that even experienced sales professionals often fail to get this message across. Can it be a good thing for you and your organization?

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20 Clutch Sales Prospecting Tools for 2022

Crunchbase

There’s no shortage of paid and free sales prospecting tools on the market these days, all touting time-saving features. But who of today’s busy sales professionals has the time to vet hundreds of lead generation and sales prospecting tools, let alone road test them to find the best fit? What is sales prospecting?

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Beyond Financials: VC & IPO Due Diligence on Sales & Marketing Metrics

Pointclear

While Lauren provides 10-year financial data, I excerpted this column of the most recent fiscal year as it was fascinating to see all three companies reporting an identical 48% of revenue committed to sales and marketing expenses. Sales and marketing activity. Selling subscriptions via a direct sales force.

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Is It Time to Get Real About Social Selling?

Jonathan Farrington

. . Today’s article was inspired by my colleague Barb Giamanco’s recent post What Sales Leaders Really Need to Know About Social Selling. The misguided assumption that the use of social tools ( LinkedIn , Hootsuite , Twitter or Facebook ) on their own is the strategy that will increase sales and cure sales performance problems.

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The ROI of RFID in the Supply Chain

The ROI Guy

For example, as cited in an article appearing in World Trade Magazine ("RFID: Taking Stock of the Wal-Mart Pilot," by N. Retail and Point-of-Sale Productivity: The use of RFID at the product level can help retailers reduce the labor costs and service fees of regular stock management and store-shelf inventory.

ROI 40