Remove 2010 Remove Customer Service Remove Microsoft Remove Tools
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How to Break Free of the Pack? Differentiate for Success

The ROI Guy

So are the leading characteristics for sales and marketing in 2010. As a marketer, how are you helping demonstrate to customers that solutions are aligned to their given situation / need? As a sales enablement professional, what tools are you giving to sales people to help them align offerings to deliver results?

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Dealing With Sales Rejection: Thoughts and Actions That Drive Success

Tenfold

The theory of gamification gained popularity as early as 2010, when the engagement and productivity gains from the strategy captured the fascination and funds of venture capitalists. In fact, Badgeville, one of today’s leading enterprise gamification software companies, started operating in 2010. Easy Progress Monitoring.

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Pressing the Reset Button on Customer Emotions and the CRM Industry

SugarCRM

A CRM is essential to business, it allows sales to keep up with conversations, customer service to identify installations to handle issues, and marketing a place to hand over leads. Companies like Exxon and BP know this all too well due to the oil spills that happened in 1989 and 2010 respectively.

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Manage Your Churn or Pay the Consequences – Why Churn is Part of Your Sales Engine

A Sales Guy

KISSmetrics does: If you don’t have the time or knowledge to build a feedback bar, you can check out a tool like UserVoice or Qualaroo. There are also many live chat options available for customers who need to chat but don’t want to use the phone. Microsoft could have been more proactive in fixing Windows problems.

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