How To Boost Client Retention – Without Customer Service or Account Reps
Sales and Marketing Management
MARCH 4, 2018
The CEO of a newly acquired customer canceled a $15,000 order after it became apparent that our account manager hadn’t understood the agreed-upon email marketing automation project and hadn't accurately reflected our strategy to the client. Ajay Gupta has served as CEO of Stirista since founding the company in 2010 at age 26.
Let's personalize your content