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Stop Customer Service Contact Center Turnover with Customer Experience Management Software

Lessonly

A 2016 study by Mercer looked into agent turnover over time, and here’s what they found… 6.2% There’s serious potential for continuous training and customer experience management software to solve this major business issue. . Enter customer experience management tools and training software, like Lessonly.

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Brainshark Acquires Rekener to Deliver Industry’s Only Data-Driven Sales Readiness Platform

SBI

The acquisition extends Brainshark’s position as an innovative force and leader in the sales readiness and enablement software market, with the most effective and comprehensive solutions for preparing client-facing teams to perform at the highest level. . — December 4, 2019 — Brainshark, Inc., Account Planning. Industry News. Pat will walk.

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The 25 Sales Leaders You Should Get to Know in 2020

Crunchbase

Abel’s wealth of knowledge in the software as a service space is demonstrated by not only his success at G2, but his previous work; he founded and led BigMachines, a leading SaaS CPQ company, to its acquisition by Oracle in 2013 for over $400 million. Check out a recent webinar he participated in with Hubspot. . Becc Holland.

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The 54 Sales Leaders You Should Get to Know in 2020

Crunchbase

Why Meka should be on your radar: Meka Asonye is vice president of sales at Mixpanel, where he leads the company’s global sales and professional services teams. Prior to joining Mixpanel he helped build and scale Stripe’s sales organization and served as an adviser to B2B software companies at Bain & Company for over two years.

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The Growth Hacking Playbook: Your Ultimate List of Growth Hack Resources

Hubspot Sales

Eric Peters , a Growth Marketer, and his team released five new HubSpot Academy certification courses throughout 2016. certifications per user by the end of 2016," Peters said. And since its December 2016 debut, his podcast, "Noah Kagan Presents," also calls OkDork home. Try HubSpot's free email capture software today.

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CRM Strategy Meets the Demands of Working Remote

SugarCRM

But B2B customers were very ready for it. Over the past 18 years of building a more than 500-person software company, I have had many employees working from home offices. They have been working with us across web meetings, webinars, online portals, and community forums since the beginning.

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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

A people person with extensive C-Level experience in enterprise software, business development and operations. I exited to pursue other interests after Upland Software acquired the company in 2019. Author of The SaaS Sales Method for Customer Success and Predictive Marketing. “Always deliver more than expected!

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