Hubspot Sales

OCTOBER 26, 2022

Learn how to communicate with gatekeepers. Always include the prospect's full name when reaching out via email — an activity that several email automation software support. But referrals rarely come arbitrarily — you need to give a customer some reason to recommend your solution to their friends, colleagues, or industry peers.

Ideal Customer Profile 96

Ideal Customer Profile B2B Prospecting Gatekeeper 96

Lessonly

JANUARY 27, 2020

Customer service roles are rarely systematic or simple. Rarely does anyone reach out to customer support if they’re not confused, stuck, or upset. If you’re a customer service agent, you’re on the frontlines of your business, and you see people at their best and their worst. You’re the first line of defense.

Customer Service 20

Customer Service Benefit Training Customer 20

Hubspot Sales

AUGUST 23, 2023

With the help of the templates in this article and expert tips on what not to write in your next cold email, you'll have the confidence to write attention-grabbing emails that prospects will want to read. The subject line is your gatekeeper, so 50% of email work should be spent crafting and testing different subject lines.

B2B 78

B2B Lead Rank Lead Scoring Leads 78

Hubspot Sales

AUGUST 21, 2023

To make the process easier to navigate, I’m going to walk you through everything you need to know to build a killer go-to-market strategy in this article. When your customer has reached this stage, they should be delighted with a painless onboarding process and friendly customer service options.

Paid Content 98

Paid Content Top of Funnel Lead Rank Webinar Metrics 98