article thumbnail

B2B Prospecting: The 11 Best Methods You Should Be Leveraging

Hubspot Sales

Learn how to communicate with gatekeepers. But referrals rarely come arbitrarily — you need to give a customer some reason to recommend your solution to their friends, colleagues, or industry peers. That generally starts with offering an exceptional product and supporting it with first-rate customer service.

article thumbnail

Virtual Selling – It’s the Same, Yet Different – and Here to Stay

Sell Integrity

That piece had a warning for salespeople and customer service teams everywhere: Your jobs have changed – your customers too – and it’s time to understand selling in a new world. In fact, see if you can learn the prospect’s preferred communication style or method – maybe you can find that out from a gatekeeper or assistant.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

18 Phone Sales Skills Tips You Can Use Right Now | Sales.

The Sales Hunter

Sales Articles. Show the same level of respect to the gatekeeper or other any other person who answers the phone as you would show to the person you’re looking to talk to. Phone Sales Tips When Contacting Customers. customer service. Mark’s Insights on PRICING. Mark’s Insights on PROSPECTING.

article thumbnail

Are You Patiently Following Up?

Smooth Sale

Call after 5:00 pm – the time the gatekeepers generally leave for the d ay. Related Blog Stories Include: Do You Respect Customer Care? . Some recent articles each state that most sales reps: Give up after the first call. The balancing act is to avoid annoying the twelve contacts or the person making the referrals.

article thumbnail

Sales Tip: The Selling Sweet Spot By Drew Stevens

Sales Training Advice

More importantly the short game focuses on “true buyers” not gatekeepers. So what are some methods to developing your short game and focusing on a customer sweet spot? Sellers should develop “scripted” questions to heighten intellectual dialogue that develop customer needs.

Vendor 44
article thumbnail

Selling – The New Normal By Drew Stevens

Sales Training Advice

In the age of caller ID, the number of gatekeepers and simply busyness- people are too busy. Customer Response – I wish I had a dollar for every selling professional that kept promises to contact me on specific dates and times. Treat your customers correctly by becoming engaged. Cold calling is a disruption. It wastes time.

article thumbnail

8 Sales Role Play Exercises to Prepare Your Team for the Win

LeadFuze

The article provides a list of four types of objections that can be used as tools for overcoming them. Examples are CEO, Director X, or gatekeeper. Companies that can benefit from this sales role play exercise are those with a culture of excellence and high performance.Here is one of the customer service role play scenarios.