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What Does Generative AI Mean for The Future of Marketing?

SugarCRM

Generative AI helps marketers save significant time and resources for faster time-to-market while also assisting them in the creation of social media posts, blog articles, and email campaigns in record time. For example, suppose a blog article that is a little dated.

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How Sugar Serve Enables Customer Self-Service

SugarCRM

Not every customer service inquiry requires a call with a live representative. Consumers seek a customer self-service portal to answer the standard questions that keep their use of your products and services running smoothly. What is Customer Self-Service? Choose their preferred method of service.

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5 Software Integration Trends You May Have Missed

SugarCRM

In this article, we’re going to take a look at five software integration trends that have become increasingly important for all types of businesses. Social Media and Digital Marketing Integrations. It’s no secret that today’s sales teams increasingly rely on social media and online marketing to effectively do their jobs.

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SugarCloud: 7 Benefits of Cloud Computing

SugarCRM

In this article, we’ll take a look at seven benefits that cloud computing provides to your business. Moreover, some cloud platforms enable collaborative social spaces to enhance your employees’ level of engagement and connect to other software you use throughout your business.

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Using Early Education Content and Onboarding to Prevent Churn

SugarCRM

Churn rate is the percentage of customers who stop using a service within a specific timeframe. It generally is used by businesses that operate on subscription-based service models. According to SugarCRM research , the average customer churn rate is 32% globally, with a whopping 47% in the US!