Sales Training Connection

DECEMBER 12, 2012

As an expert in a totally unrelated field responded when asked why he robs banks – “That’s where the money is.” The quote is attributed to Willie Sutton the best of the best when it came to bank robbing during the Depression era. How does the rep know when to double down on the effort versus walk away?

Sales Qualified Lead 108

Sales Qualified Lead Banking Ideal Customer Profile Lead Rank 108

Sales Training Connection

JULY 13, 2012

If products and pricing models are the only two assets in the “differentiation bank,” then the likelihood of success is decreased. As the future unfolds it will be increasingly difficult to maintain the loyalty of key customers. However, if you can develop a superior type of relationship with the customer, then the odds increase.

Loyalty 99

Loyalty Government Banking Competition 99

Sales Training Connection

MARCH 25, 2015

But let’s imagine a bank that knows its sales performance could improve if call-center employees were better at identifying unmet customer needs. This means that developing and applying metrics to training effort is indeed a business challenge. A range of skills might be relevant to achieve this objective.

Training 50

Training Exercises Survey Case Study 50