Customer Retention: Is your radar picking up the iceberg dead ahead?
Selling Essentials RapidLearning Center
FEBRUARY 17, 2021
Everybody knows that 90% of an iceberg lies beneath the surface of the ocean. That’s what makes icebergs so dangerous — like the one that sank the Titanic, they can open a hole in your craft before you’re aware of it. But did you know that when talking to customers, you may be navigating iceberg-filled waters?
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