driving-a-culture-of-empathy-and-knowledge-in-a-crisis Blog Related Topics 
Tony Hughes
FEBRUARY 28, 2018
This is an unlikely but true story about iconic brands being protected by an amazing airline captain , the power of social media, and how to create customer-centric culture. There is much to learn from the culture he imbues on any flight he commands. The QF32 incident occurred in November 4th, 2010.
Sales Hacker
MARCH 2, 2020
As a lifelong learner, I turn to books whenever I want to expand my thinking or improve my performance. And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? This list is not endorsed or sponsored in any way. Books that made the cut: Are on my own bookshelf.
Sales Hacker
OCTOBER 7, 2021
Let’s flip the script: Your intellect, emotion, instinct, and empathy as a woman are what make you both a valuable human and invaluable company asset. Women in sales often have a polarizing experience. It has little to do with the work itself, and more to do with the societal pressure, norms, and bias that exist in 2021. Imbalance is okay.
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