The Brooks Group

FEBRUARY 15, 2011

Colleen Francis - is the president and founder of Canada-based Engage Selling Solutions -- a thriving sales-training organization that delivers tailor-made, winning solutions to sales and marketing professionals internationally. He blogs regularly on his popular motivational selling blog Edge of Explosion.

Telecommunications 40

Telecommunications Referrals Hiring Lead Rank 40

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SEPTEMBER 19, 2018

In today’s blog post, we explore the different ways you can use Net Promoter Scores to improve customer loyalty. The creator of the Net Promoter System, Fred Reichheld, said it best: “The only path to profitable growth may lie in a company’s ability to get its loyal customers to become, in effect, its marketing department.”

Promotion 100

Promotion Scale Loyalty Referrals 100

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SEPTEMBER 19, 2018

In today’s blog post, we explore the different ways you can use Net Promoter Score to improve customer loyalty. Telecommunications: 24. Here’s how to start: When 9-10 ratings come in, reach out to promoters to discuss mutually-beneficial marketing opportunities. Let’s get into it! What is Net Promoter Score? Insurance: 42.

Promotion 150

Promotion Scale Referrals How To 150