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Angry customer? Why that’s actually good news for you

Selling Essentials RapidLearning Center

The researchers surveyed 198 buyers to explore what happens when customers get angry, and found something surprising and potentially very useful for sales and customer service professionals: Customers will let you know they’re angry when they “believe they can potentially alter and/or seek a remedy for a negative event.”

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The 18 Best Places for Sales Reps to Research Prospects [Expert Tips]

Hubspot Sales

The modern buyer doesn't have the patience to address basic questions with answers that anyone can find through a cursory search — nor do they have the time to fill you in on their challenges. The 18 Best Places to Research Buyers Before Sales Conversations. The Buyer’s Twitter Account.

Research 128
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SaaS Revenue Model: How to Adopt One to Boost Recurring Revenue

Hubspot Sales

The software-as-a-service model got off the ground with cloud computing adoption and is now leveraged by companies worldwide to access key software tools and solutions that help streamline business operations. The fundamental feature of SaaS, however, is its flexibility — companies don’t want to be locked in for years of service.

Revenue 101
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CROs: Double Down on Seller Experience to Do More with Less

The Spiff Blog

The way sellers think and feel about your organization doesn’t just impact their motivation and output, but also how they interact with buyers. So how can a CRO remedy this issue and create a recession-proof sales organization ? This can lead to increased sales, better customer service, and improved sales performance.

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8 Creative Sales Prospecting Ideas You've Never Tried Before

Hubspot Sales

After all, many buyers will never get on your radar via traditional channels. Give them a valuable piece of content in exchange for their name and email address, or ask them to schedule a time on your calendar to talk using a tool like Meetings. You’ll each receive qualified leads -- not to mention, valuable insights about your buyers.

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The 30+ Most Desirable Sales Skills & Traits You MUST Develop To Become An Unstoppable Rep

Sales Hacker

Accurate information about clients, market trends, rival solutions and other business intelligence enables a salesperson to make better decisions, engage the right customers better, and close high value deals while shortening the sales cycle. Many businesses realize that making a sale doesn’t necessarily terminate the buyer journey.

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Target Audience and Buyer Persona: What Is It and How to Use It?

LinkedFusion

The key lies in creating a buyer persona – a detailed representation of your ideal customer. Delving into this blog will provide you with a comprehensive guide to crafting an effective buyer persona. What Is a Buyer Persona? What Is the Difference Between Target Audience and Buyer Persona?