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3 Reasons why Post Sale Execution Experience Succeeds or Fails

Babette Ten Haken

Post sale execution experience makes or breaks customer experiences. Why jeopardize customer loyalty, success and retention by making assumptions about what happens next? First, when introducing new products and services to existing customers, details and nuances get lost in transition. Here’s why. Well, do they?

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3 Ways Your Value Added Customer Experience Efforts are not Valued

Babette Ten Haken

How are your best value added customer experience efforts sabotaged, both pre- and post-sale? What you do, when you are not actively selling, engineering, coding and serving, adds value to each customer’s experience of how it is to work with you. She is a member of SME, ASQ, SHRM and the National Speakers Association.

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Why Your Professional Speak creates Biased Listeners

Babette Ten Haken

Is it time for your team to become more successful presenting during meetings of peers and cross-functional buyers, investors? Babette is a member of SME, ASQ, SHRM and the National Speakers Association. Take the next steps towards purpose-driven professional success: yours and theirs. . Engage me to break down communication barriers.

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One Millimeter Mindset™ 2018 Collaborative Storytelling Blog Review

Babette Ten Haken

Lots of organizations spend a lot of money on content creation to promote the sales of their products and services. 3 Ways confining Customers boxes You in from discovering Unmet Needs. Are You Investor or Buyer Story Pitching when You should be Storytelling? Why Collaborative Storytelling is Profitable Storytelling.

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Leaving Customer Care up to Customers? They don?t care!

Babette Ten Haken

First, when sales people put on the pressure to fulfill their quarterly quota, clients go dark. Because chances are, end of quarter sales persistence represents the rare time the seller actually does contact that buyer. So much for “sticking close to the customer” for customer retention? is available on Amazon.

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4 Ways We become Professionally Predictable to Customers

Babette Ten Haken

First Professionally Predictable Scenario: We put ourselves in predictable positions behind our organization’s products and services. Those offerings, in the eyes of our organization, are the main reasons buyers want to specify our products and services. She is a member of SME, ASQ, SHRM and the National Speakers Association.

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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

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