Partners in Excellence

DECEMBER 7, 2020

We are learning how to engage our customers in new ways, and across multiple channels. Consciously focusing on engagement is critical–both how our customers feel engaged and how our people feel engaged. I had the great pleasure of speaking with Lisa Pope , Executive Vice President of North American Sales for Epicor.

Epicor 104

Epicor Social Media Channels Media 104

SugarCRM

OCTOBER 27, 2022

See which campaigns and channels are your best performing. Find out how your channels and campaigns drive sales opportunities. Use cases: Identify which of your products and/or services drive customer service engagement. Issue resolution time versus customer satisfaction. Use cases: Identify lead sources. Sales Dashboard.

Report 26

Report CRM Epicor Revenue 26

Insight Demand

MAY 12, 2014

Before a meeting, a potential customer downloads, and then watches 11-videos on SAP’s CRM. So by the time the meeting rolls around, the last thing the potential customer wanted was more information, because they’re drowning in it. Because an Insight Scenario is about someone else, the customer won’t feel attacked. True story.

Epicor 30

Epicor SAP Discount Up-Sell 30