Cience

DECEMBER 1, 2020

Your customers are one of your company’s most important assets. Although new sales are important, smart companies also focus on retention. Customer retention drives increased profitability in many ways, including: Better Conversion Rates Fewer Marketing Requirements Scope for Improvement Lower Operating Costs Increased Sales.

Retention 96

Retention Webinar Metrics CRM Ideal Customer Profile 96

Sales Hacker

JUNE 23, 2020

How to be honest about your churn metrics during COVID [28:29]. So, it’s a really important conversation, particularly now, as so many companies are focused on how to keep your customers, how do you engage your customers in the right way. Micro-thoughts on the evolution of customer success [07:08]. Sam’s Corner [41:49].

Customer 67

Customer Churn Lead Rank Scale 67

Sales Hacker

NOVEMBER 21, 2019

The one notable exception to this has been conversational AI. The sales jobs of the near future will shift to things that AI still struggles to do: strategic conversations, complex problem-solving , and human relations. I was once asked by a client to explain how we were able to predict churn with higher accuracy.

Ideal Customer Profile 85

Ideal Customer Profile How To Churn Face-to-face 85

LeadFuze

JULY 25, 2021

The percentage of your customers that leave a recurring revenue model each month and year is called…Churn. Having a detailed client onboarding process is the cornerstone of reducing churn. But a company that gently handles and ensures the success of its clients will get a better result than just losing fewer users.

Lead Rank 124

Lead Rank Lead Scoring Top of Funnel Churn 124