Consumer Customer Service Journal Tourism 
Connext Digital
APRIL 25, 2023
We are on a mission to make it easier and faster for consumers to connect with businesses. Hotel industry In most cases, such a hotel bot is used as a digital customer service agent that responds to queries, provides valuable information, and even answers specific questions.
Distribution Pricing Journal
SEPTEMBER 21, 2023
The tourism industry is exceptionally elastic. Businesses working with distributors have larger budgets and a longer view of their spending which makes them less sensitive to price than a consumer buyer. Add Value Most distributors have created unique value-added services. Switching costs can be higher in B2B purchasing.
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