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The First Step to Being a Great Leader

Increase Sales

Years ago during some customer service, team building training for a telecommunications firm one of the participants said flat out in a very challenging and derisive voice “I am not a leader. P.S. Leadership development should be part of any training from sales to customer service to even strategic planning.

Epiphany 130
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CRM Is Dead! Long Live CX!

SugarCRM

Their guest was Ed Thompson , another smart dude and leading analyst at Gartner, the IT research company. Along the way, we have seen the term “CRM” change and grow to include many concepts like sales force automation, customer service automation, marketing automation, and many, many other related software categories.

CRM 49
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How Proactive Listeners Sell More, Coach Better and Win Big – Part 1

Keith Rosen

This includes inferior products, services, resources, sales processes, CRM’s, closing techniques, technology, presentation tools, your sales cycle even a mediocre sales team. Okay, maybe not the epiphany you’re looking for yet, right? Ironically, proactive listening is the least developed skill that needs to be mastered.

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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

Rachael Rohn’s 15+ year career has focused on leading high-growth companies across a variety of industries, including e-commerce, healthcare, and real estate, where technology is leveraged to improve the consumer experience. Waninger is the Founder and CEO of Lead at Any Level. 2x Founder leading sales, marketing and operations teams.

Hiring 130